Program Management

ECG employs only the most seasoned and professional project managers in the industry. ECG utilizes proven event management procedures and practices to ensure that every detail of every program is handled efficiently and effectively.  From the point of data capture to on site delivery, their program managers ensure that all program specifications are managed to deliver exceptional events.

Site Search

Site Search With access to cutting edge technology and good old fashion been there done that, ECG is able to align their client’s program criteria to the best hotels, resorts, and venues worldwide. ECG understands value and quality and through their experience in the hotel industry, their team is able to negotiate the best room rates, concessions, upgrades, and event services in the industry.

Program Design


ECG collaborates with their clients to develop new, exciting, and engaging program agendas based on their client’s objectives and budget parameters. The ECG team consistently creates the wow factor needed to instill the confidence, knowledge and trust among any audience.

Registration

From high-end customer events to internal sales meetings, the initial point of contact with ECG sets the tone for the entire event. Their cutting edge technology registration platform and professional registration agents ensure that this data capture experience is easy and painless for all of your participants. Additionally, the ECG website designers will create the best content and imagery to effectively convey your program information and message.

On Site Staff

ECG employs only the best travel directors in the business.  All of their Travel Directors are trained to provide the best service levels possible to client executives, their guests, coworkers, and customers. ECG’s concierge approach adds to the success of the program by providing easy answers and solutions for any situation.

Air Travel

While many variables will affect the outcome of your group event or meeting, one fact stands true – the flight experience provides both the first and last impression on the attendee. ECG’s air partner, Group Travel Partners, knows that air services must meet your highest standards – from start to finish – to ensure yours and your participants’ highest satisfaction.

ECG’s experienced agents and proven processes have delivered the most effective method of managing domestic and international groups. ECG takes the complexities of group air travel and makes them simple. Your budget stays within your limits and ECG’s service goes beyond your expectations.

Production

ECG partners with a variety of production companies based on their clients’ needs.  From 1,000 person meetings to small executive retreats, ECG understands that every program is different and has varying needs based on messaging, budget, and location.  ECG has worked with a wide variety of production companies and with that experience, they can leverage the best pricing, look, and delivery for any production component to your event.

Loyalty / Recognition / Awards

Research has shown that the best way for any organization to maintain productivity and loyalty from their best employees, customers, and dealers is to provide awards that convey a clear message that acknowledge and recognize years of dedicated service, higher productivity, and going above and beyond the call of duty.

ECG partners with several merchandise incentive houses to offer the best choice in loyalty, recognition, and rewards programs available. ECG strives to work with their clients to create customized solutions based around their needs.

Developing the Program Structure & Rules

ECG has extensive experience in helping their clients develop the right program structure and rules criteria for any sales, customer, or dealer incentive based program.

They have developed countless incentive programs that strike the right balance between pushing the audience to go above and beyond what’s expected and making the reward attainable for all participants.

ECG’s formulas and best practices have consistently produced positive returns for many of their clients.