You all did an excellent job trying to manage 243 people and you did it with great poise and control. The issues were handled well and promptly, and most of our customers never saw the behind the scenes incidents.
A great trip all around. I am convinced that most of our customers now realize that by spending a few dollars more, they were treated with constant care and attention from your staff. Well worth it for those who needed it.
Mediterranean Cruise – CHECK!
Vice President of Sales & Marketing and Customer Service
Traditionally we handled the coordination of our President’s Club Incentive and National Sales Meeting in house due to budget constraints and the access to internal resources. Through their negotiations skills and knowledge of destinations and hotels Jack Hartley and the ECG team were able to offset their event management fees through a variety of cost savings and lower negotiated hotel rates.
The biggest benefit, however, was that the overall program experience dramatically increased. Our Executives and staff were able to focus on delivering high quality content while leaving the logistics to the ECG professionals. Ultimately, this resulted in the best program attendee survey ratings we’ve received since we started holding these events.
We can’t thank Jack and his team enough for raising the bar for our events!
Senior VP Sales & Marketing
ECG has been a great partner for our annual President’s Club event. As one of the fastest growing data storage companies in the country we move fast and demand a lot from our vendors. Not only has ECG been able to keep pace with our constantly changing needs they anticipate our needs before we do. The result is a seamless event with no drama or hiccups. Our last President’s Club in Costa Rica was a huge hit. One of the many highlights was our company surf contest beach bash where literally all participants got up on a surfboard followed by the best lobster feast I’ve ever seen. My reps are still talking about it!!
President & CEO
I want to personally thank ECG for all the extra work they have done to ensure that our President’s Club continued as planned. With the Ritz Carlton Jamaica closing its doors three weeks before our program operations ECG has risen above and beyond to find us another venue that is comparable to what we have come to expect and in such a short time frame.
I truly appreciate your efforts.
It’s been a pleasure working with ECG on our donor events over the last 3 years. With so many demanding high profile donors and oceans of details ECG remained focused and organized and keep the entire program on track. The end result was a seamless event, record setting donations and the gratitude of the benefactors for a job well done.