Services

Our travel knowledge and experiences allow us to align our clients with the best destinations, hotels, and experiences that fit their specific needs. We know what works and leverage our relationship, spend, and negotiating power to get the best value for our clients. We also strive to find the latest and greatest in new hotels, venues, and activities that consistently raise the bar for any program.

In this very competitive industry the main ingredient which separates ECG from the rest of the pack is that we continually come up with those OMG moments. From a vintage car rally in Havana to a final night dinner at the Haiku Mill on Maui, to a champagne / caviar beach party on Jost van Dyke, your guests will enjoy experiences they could never do on their own.

All our program managers have at least 15 years’ experience in the industry, which translates into a smooth execution for every program. There’s no such thing as a perfect program, but our program managers anticipate and handle all challenges quickly and efficiently, which makes for a flawless event for your attendees.

BTW – we’re also really fun to work with!!

We believe that registration should be as easy as possible for all your attendees. That’s why we use the best and most efficient technology to register to your attendees while minimizing costs. We also believe that there is no replacement for the human element. Our registration agents are well versed and well trained to make getting there easy and painless.

Our Mobile content app puts all program information at your guests finger tips. Program agenda, travel information, who’s who, activities, CSR, and social walls help your guests enjoy the ease of accessing all your program information. And yes, we have Millennials on staff that know how to work everything!

Our on-site staff is like a well-oiled machine for program execution. We have a great, seasoned team of travel directors and project managers who go in head first and get the job done, all with a smile and concierge-level of service for your guests. “No” isn’t in our vocabulary (unless it’s illegal). Our team ensures everything goes to plan and when it doesn’t we handle any issues effectively through a combination of “kill with kindness” or various other forms of discrete torture. Either way, we’ll make it happen!

While many variables will affect the outcome of your group event or meeting one fact stands true – the flight experience provides both the first and last impression on the attendee. ECG’s air partner, Event Travel International, knows that air services must meet your highest standards – from start to finish – to ensure your and your participants’ highest satisfaction.

ECG partners with a variety of production companies based on their clients’ needs. From 1,000 person meetings to small executive retreats, ECG understands that every program is different and has varying needs based on messaging, budget, and location. ECG has worked with a wide variety of production companies and with that experience, they can leverage the best pricing, look, and delivery for any production component to your event.

ECG partners with several merchandise incentive houses to offer the best choice in loyalty, recognition, and rewards programs available. ECG strives to work with their clients to create customized solutions based around their needs. Research has shown that the best way for any organization to maintain productivity and loyalty from their best employees, customers, and dealers is to provide awards that convey a clear message that acknowledge and recognize years of dedicated service, higher productivity, and going above and beyond the call of duty.